At Websguard, operated by ICECLOUD SERVICES LLC FZ, we are committed to protecting the privacy of our customers and users of our website and services. This Privacy Policy explains what information we collect, how it is used, and how it is protected.
Information Collection:
We collect information from customers when they sign up for our services, including name, email address, contact details, and payment-related information. We also collect information related to the websites, databases, and content that customers choose to store, scan, or back up using our services.
In addition, we collect certain technical information through cookies and similar technologies to improve functionality, security, and user experience, and to understand how our website is used.
Use of Information:
The information we collect is used to provide, operate, maintain, and improve our services, to communicate with customers regarding their accounts, and to send important service-related notices.
We do not sell customer data. We may share information with trusted third-party service providers only as necessary to operate our services (e.g. payment processing, infrastructure, email delivery), or where required by law.
Data Security:
We employ reasonable technical and organizational security measures designed to protect customer data, including encryption, access controls, and secure infrastructure. While no system can be guaranteed to be 100% secure, we take data protection seriously and regularly review our security practices.
Privacy Policy Changes:
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and will become effective upon publication. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us here.
Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
Opt-Out:
Customers may opt out of receiving non-essential communications from us at any time by contacting us here. Service-related and account notifications may still be sent when necessary.
Data Retention:
We retain personal information for as long as an account remains active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Data may be deleted or anonymized when it is no longer required.
California Privacy Rights:
California residents may have additional rights regarding their personal information under applicable California privacy laws. Requests regarding such rights may be submitted here.
International Users:
Websguard serves customers globally. Your information may be processed and stored in different countries where our infrastructure or service providers are located. We take steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.
When You Purchase a Websguard Service
When you or your organization purchase a Websguard service, you control the type and amount of data submitted to us. As part of the services, you may designate databases or websites for backup, scanning, or monitoring, which may include personal information contained within that data.
Your Rights to Your Information
Applicable data protection laws provide certain rights regarding your personal information. These may include the right to:
• Request access to your information
• Request correction of inaccurate information
• Request deletion of your information
• Request restriction of processing
• Withdraw consent where processing is based on consent
These rights are not absolute and may be subject to legal or contractual limitations. Requests can be made by contacting us here. We aim to respond to valid requests within a reasonable timeframe.
